Before using this kit, it is recommended that you contact a solicitor to see if they are able to act on your behalf.

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Using this Website

The Online Personal Injuries Self Help Kit is a step-by-step guide to assist individuals to file a claim for compensation in small personal injury matters in Queensland. It is designed to reduce the procedures of the related legislation to a set of steps a person can take to self-represent their claim PRIOR to going to Court.

The website is designed to be used in conjunction with ongoing assistance from community legal centres. Find a community legal centre near you →

If you enable cookies, the details you choose to reveal (such as injury date, or the values you enter into the Damage Calculator) will be saved on your computer, so you can revisit at any time and continue where you left off.

  • Navigating the Personal Injury Kit Website

    To use this website, proceed through each section in order.

    • Fill out the questions about your injury.

    • A timeline will give you an approximate indication of how long each step will take.

    • Move through the claim form page by page, keeping this website open.

    • Each section will let you know in advance what information you will need to prepare for the next phase.

  • Understanding Liability

    Your personal injury claim will only succeed if you are able to show that another person or organisation owed you a duty of care, and that they failed to meet the standard of care expected in relation to that particular duty.

    You should obtain legal advice about the respondent's liability for the incident prior to proceeding with the claim.

  • Claims for Compensation

    If the legal advice you obtain suggests the respondent's negligence would be found by a Court to have caused your injuries, you may be entitled to monetary compensation.

  • Time Limits

    You can lose your right to claim for compensation if you fail to take certain steps within the required time frames.

    The time limit for bringing an injury claim in Queensland is three (3) years from the date of injury or, in some cases, when the extent of the injuries sustained as a result of the incident become apparent.

    A strict time limit of nine (9) months applies to serving a notice of claim, known as a Part 1 Notice.

    If the three year period has passed, seek legal advice immediately. In very limited circumstances, a claim may still be able to be made.